Strategic staffing is the process used to improve the likelihood of filling positions with the most successful candidates. By creating a few specific components for each role, hiring managers and their recruiting and HR teams can be aligned on searching for and hiring the best person for the role. The more aligned the process, the […]

Many managers struggle with planning and holding a performance review discussion. This formal feedback time is fraught with concerns over what to say and how to manage the agenda. Regardless of what is included in your organization’s performance appraisal or when the process is launched, managers can gain confidence to hold these important conversations by […]

This video shows an example of how to use interpersonal acumen to have a more inclusive conversation with someone of another Interaction Style.

Seventy-five percent of the people with whom we deal have preferences different from our own. It is important to be flexible and tailor speech, body language and approach so that others become more open to listen and accept ideas. This is especially important in critical business situations, during the sales process, problem solving, working on […]

Alex Grimshaw of PPS International Limited and SyNet Americas discusses the difference between transactional and transformational leadership, as presented in the program, “Mastering Personal Leadership”