Can your leaders walk into any situation as managers and handle them with ease? Do you think that your supervisors are at the top of their management game? Check out our infographic below to see if they have mastered the conversations that are on the top of our necessary list! (And don’t worry, if you […]
As leaders, one of the most important ways to develop team members and build performance is giving specific, targeted feedback–either on-the-spot or through more formal means such as performance reviews and coaching sessions. While most leaders know the value in robust feedback, they also are challenged with providing it. Challenges in Giving Feedback For instance, […]
Few times are as pressure-filled and hectic as the last few months of the calendar year. For many organizations, the last quarter of the year is the time that department managers put the final touches on internal budgets. Others sales leaders are striving to achieve their aggressive sales goals for the year. On the manufacturing […]
There is a direct correlation between the training administrative process and the learner’s overall experience. The way learning is implemented, the consistency of the administration process, the impressions created during rollout, the communication clarity and efficiency all contribute to the ability and willingness of participants to learn. The learner’s experience is directly related to learning […]
Emails, slide presentations, letters and reports: in a single workday we are surrounded with important situations where word choice, phrasing and punctuation matters. Prospects decide whether your organization can be attentive to their needs because of your (hopefully!) error-free emails. Senior leaders give support to your projects based upon the clarity and structure of your […]
As training and development professionals, we often spend a lot of time in the classroom. Because of this, we have a variety of experiences with seeing facilitators in action—some positive, some not-so-positive. Our participants may tell us what they like on evaluation forms, but that doesn’t really define the competencies that make a facilitator shine. […]
As Alex Grimshaw, PPS International Ltd. was talking to senior managers and leaders of successful organizations he discovered that they had one similarity: They kept bumping up against situations where they didn’t know what to do involving limited information and unique challenges never seen before. Watch the video below reviewing the literacies covered in the […]
Using managers as trainers sounds like a great idea. We know that using managers to lead training creates credibility for the training and builds a network of front-line champions for greater commitment. But there are a number of challenges that can get in the way of success. Challenges The challenges of using managers as trainers […]
Recently, we were working with a client to define content to be included in a front-line leadership training program. Surprisingly, we discovered that we didn’t have a common definition of individual development plans. For the client, an IDP meant a specific plan to improve performance, usually because the individual wasn’t meeting performance goals. For us, […]
Strategic staffing is the process used to improve the likelihood of filling positions with the most successful candidates. By creating a few specific components for each role, hiring managers and their recruiting and HR teams can be aligned on searching for and hiring the best person for the role. The more aligned the process, the […]
